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 What is your returns policy?

Our Returns Policy

We try to accommodate our customers as much as possible and we are hoping our customers are fair, when dealing with us, as well. Having said that we ask for understanding on some specific issues.


  • We do consider and approve returns.
  • We accept returns when customers feel the goods they received were not well represented by the website photographs.
  • More often than not, customers return goods because they measured the space available incorrectly.
  • We ask that customers make sure of their measurements before ordering any products.
  • We may charge a 10% handling fee when goods are returned because of incorrect measurements.

Watch our quick presentation explaining How It Works at House Shop. 

How Does House Shop Work?

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